As a consumer, you have the right to withdraw from the contract concluded in the Online Store within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date on which you came into possession of the item or in which a third party other than the carrier and indicated by you came into possession of the item. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by regular mail or e-mail). You can send the declaration, for example:

  • in writing to the following address: Jakub Pacut ul. Stawowa 101A, 43-400 Cieszyn, Poland;
  • in electronic form via e-mail to the following address: jakub@switch-boards.com

An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and is additionally available under the link Departure from the contract. You can use the model withdrawal form linked here https://switch-boards.com/wp-content/uploads/2020/08/SWITCH-BOARDS_withdrawal-from-the-contract_annex-2-2-nowe.pdf , but it is not mandatory.

To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have explicitly agreed to a different solution; in any case, you will not incur any fees in connection with this return. We can withhold the return of the payment until receipt of the item or until proof of its return is provided to us, depending on which event occurs first.

If you have received the item, please send it back or send it to us at: Stawowa 101a, 43-400 Cieszyn, Poland, immediately, and in any case not later than 14 days from the date on which you informed us about the withdrawal from this agreement. The deadline is met if you send back the item before the deadline of 14 days. You will have to bear the direct cost of returning the items. You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.